FAQ
THE OBVIOUS QUESTIONS.
Answered plainly. If yours is not here, write to hello@thekangmi.com and it gets added.
01 · THE PRODUCT
WILL I TASTE IT
Yes, briefly. Cranberry, chocolate, raspberry, orange, mango and orange, strawberry peppermint. Gone in about five minutes.
DOES IT ACTUALLY WORK
The actives are the same ones used in capsules, at doses printed on the label. What changes is the route and the fact that you will actually take it.
CAN I TAKE MORE THAN ONE
Not of the same formula. One strip a day per formula is the labelled dose and we are not going to tell you otherwise. Different formulas can share a day. WAKE and DEN together is the only pairing that makes no sense.
HOW LONG DOES A TIN LAST
Thirty strips, one a day, so thirty days. The tin is about the size of a card deck and fits a coat pocket.
02 · THE SETS
WHICH SET SHOULD I TAKE
THE DAY is two tins, WAKE and DEN, $69. THE CACHE is four daily formulas, $129. THE EXPEDITION is all eight, $249. Per tin that is $34.50, $32.25 and $31.12.
WHY THOSE FOUR IN THE CACHE
WAKE, ALTITUDE, QUIET and DEN are the four people take every day, so they empty together and the set arrives again as one thing. THAW and RUT are occasional, so they are sold on their own.
CAN I PICK MY OWN TWO
Yes. Add any two tins and 5% comes off at checkout. No code, no minimum spend, no expiry. The sets are priced below that, which is the point of them.
DOES A SET SHIP AS ONE BOX
One order, one box, one arrival. Every tin inside is thirty strips and thirty days, so nothing runs out ahead of the rest. THE CACHE and THE EXPEDITION clear $99, so both ship free. THE DAY is $69, so standard shipping is $5.90 on it.
03 · THE RESUPPLY
WHAT IS THE RESUPPLY
A tin is thirty strips, so a tin is thirty days. Put a tin on resupply and it arrives before you run out. 15% off, price locked for as long as you stay.
WHAT DO MEMBERS GET
First access to new numerals, restocks and merch drops before anyone else, and the price you joined at even when the range price moves.
CAN I SKIP OR CANCEL
Any time, from your account, with no email and no phone call. Skip a cycle, push the date back, or stop entirely. We would rather you paused than resented it.
WHICH ONES CAN GO ON RESUPPLY
Any single tin, all eight of them. One tin is the smallest commitment there is and it is still thirty days. The sets are bought outright, because their price is already cut against buying the tins apart.
04 · SAFETY
IS IT SAFE
Do not exceed the recommended dose. If you are pregnant, nursing, under 18 or have a known medical condition, speak to a physician before using this or any dietary supplement.
ANY ALLERGENS
RUT contains oyster peptide, which is shellfish. The others do not. Every full ingredient list is on its product page.
IS IT VEGAN
It varies by formula and we do not claim it where it is not true. Each product page shows only the certifications that formula holds. RUT is neither vegan nor vegetarian.
HOW DO I STORE THEM
Cool and dry. Do not use if the safety seal is damaged or missing. Keep out of reach of children, and that goes double for ORE, which contains iron.
05 · ORDERS
WHEN DOES IT ARRIVE
Most orders land in 5 to 9 business days. Every tin is made to order, so production takes 3 to 5 business days, then USPS Ground Advantage adds 2 to 4. Standard shipping is $5.90, and free on orders of $99 or more.
IS EXPRESS WORTH IT
Sometimes, and we would rather be straight about it. Express upgrades the carrier, not the production time. From $11.90 it moves by USPS Priority in 1 to 3 days instead of 2 to 4, so expect 4 to 8 days rather than 5 to 9. Need a specific date? Ask us first.
WHERE DO YOU SHIP
The 48 contiguous states, DC, Puerto Rico, the US Virgin Islands and APO, FPO and DPO military addresses. Not Alaska, Hawaii or Guam, and not internationally yet.
HABLAN ESPAÑOL
Sí. Escríbenos a hello@thekangmi.com y te respondemos en español.
UNOPENED TINS RETURNABLE WITHIN 30 DAYS · DAMAGED OR WRONG, WE REPLACE IT
