CONTACT

WRITE TO US.

There is no support department. The messages come to the person who built this, and the reply comes back from the same place.

01 · WHAT IT IS ABOUT

AN ORDER

WHERE IS IT

Include the order number. Every tin is made to order, so it leaves the facility in 3 to 5 business days and USPS adds 2 to 4 after that. If it is past that window, tell us and we will chase it.

A RESUPPLY

SKIP, PAUSE OR STOP

You can do all three yourself from your account, with no email and no phone call. If something will not do what it should, write and we will fix it at our end.

AN INGREDIENT

BEFORE YOU TAKE IT

Full panels are on every product page. RUT contains oyster peptide, which is shellfish. ORE contains iron. If you are pregnant, nursing, under 18 or on medication, speak to a physician before this or any supplement.

SOMETHING ELSE

PRESS AND STOCKISTS

Wholesale, press, a shop that wants to carry the range, or a genuinely good idea. Say which one in the first line and it gets to the right place faster.

02 · THE FORM

SEND IT.

ONE BUSINESS DAY

THAT IS THE TARGET, NOT A PROMISE

One person answers these. Weekends take longer and we would rather say so than print a number we cannot hit. Sí, hablamos español · escríbenos y te respondemos en español.